Home Store Purchased Pack Refund Policy Terms of Service

TERMS AND CONDITIONS

Last updated: June 12, 2026

These terms explain how the store, digital product licenses, buyer responsibilities, and purchase protections work.

1. Acceptance of Terms

By using this website, creating an account, or purchasing any digital preset pack, editing preset, LUT, project asset, download, or related digital product from this store, you agree to be bound by these Terms and Conditions, the Refund Policy, and any other policies displayed on the website.

If you do not agree, do not use the store or complete a purchase.

2. About the Store

This store offers digital products, including editing presets and related downloadable files, by Mehul Sen.

All products sold through this store are digital products only unless explicitly stated otherwise. No physical goods are shipped.

3. Eligibility

By placing an order, you represent that:

  • you are legally capable of entering into a binding agreement
  • all information you provide is true, current, and complete
  • you will use the products only in compliance with these Terms and all applicable laws

If a purchase is made on behalf of a business, agency, or team, the person completing the purchase confirms that they have authority to bind that entity.

4. Nature of the Product

All preset packs and similar items sold on this store are digital goods.

Because the products are digital, they can usually be downloaded, copied, stored, duplicated, or retained after delivery. For that reason, all sales are intended to be final except where a refund is required by applicable law or where the store expressly agrees otherwise in writing.

5. License and Ownership

For clarity, the buyer receives a licensed copy of the digital product, not ownership of the underlying intellectual property.

Purchase does not transfer:

  • copyright
  • trademark rights
  • source ownership
  • authorship rights
  • resale rights
  • sublicensing rights
  • the right to redistribute the files as standalone products

6. Permitted Use

Subject to these Terms, the buyer may:

  • download and use the purchased preset files for personal projects
  • use the purchased preset files in the buyer's own client or commercial creative work

7. Prohibited Use

The buyer may not, unless expressly authorized in writing:

  • resell, repackage, redistribute, share, gift, lease, sublicense, or transfer the product files
  • upload the product files to public forums, cloud drives for public access, marketplaces, torrent sites, Telegram channels, Discord communities, or file-sharing sites
  • claim the product as the buyer's own original preset or digital product
  • use the product in any unlawful, infringing, abusive, fraudulent, or misleading manner
  • remove branding, ownership notices, or license notices if included
  • allow multiple unrelated users to use a single-user purchase unless the store expressly allows multi-user licensing

8. Plugin, Software, and Third-Party Dependency Disclaimer

Some presets sold through this store may require third-party software, paid plugins, paid subscriptions, host applications, or separately licensed tools in order to function correctly, partially, or at all.

By purchasing a preset, the buyer acknowledges and agrees that:

  • the buyer is responsible for reviewing the product description and system requirements before purchase
  • the buyer is responsible for owning, licensing, installing, and maintaining any required third-party software or paid plugins
  • the store does not promise that a preset will function without the required host software, plugin, paid add-on, or compatible version
  • failure to own, maintain, renew, or properly install a required plugin, software license, or subscription does not create a right to refund, reversal, cancellation, or compensation, except to the extent required by applicable law

If a buyer purchases a preset without owning the required third-party plugin or software, the buyer does so at their own risk. The store is not responsible for the buyer's inability to use the product in that circumstance.

9. Compatibility Disclaimer

Compatibility may depend on factors such as:

  • application version
  • operating system
  • plugin version
  • future software updates
  • device limitations
  • user settings and workflow configuration

Unless expressly guaranteed on the product page, the store does not warrant uninterrupted compatibility with every version of every editing application, plugin, or operating environment.

10. Product Descriptions

The store will try to describe products as accurately as reasonably possible. However, the buyer acknowledges that:

  • presets may produce different visual results depending on footage, software version, plugin version, settings, and workflow
  • examples and previews are illustrative and may not exactly match every buyer's footage or editing setup

11. Pricing and Payments

All prices displayed are subject to change at any time before purchase.

The store may correct pricing errors, typographical errors, product description errors, or system errors at any time, including after an order is submitted. If a clear pricing or listing error materially affected an order, the store may cancel the order and issue an appropriate reversal or refund where required.

The buyer is responsible for any applicable taxes, bank charges, foreign exchange charges, gateway fees, or local duties associated with the purchase.

12. Delivery

Digital products are considered delivered when any one of the following occurs:

  • the download link is displayed after checkout
  • the product is made available in the buyer's account

The buyer is responsible for entering a valid email address and checking spam or promotions folders where relevant.

13. No Guarantee of Specific Results

The store does not guarantee:

  • increased views
  • monetization
  • creative success
  • commercial performance
  • compatibility with every third-party workflow

Creative outcomes depend on many factors outside the store's control.

14. Refunds and Final Sale

Purchases are subject to the store's Refund Policy.

Because the products are digital and can be retained after access or download, the store's intended policy is that purchases are final and non-refundable, except where:

  • required by applicable law
  • the product was not delivered
  • the product is materially defective, corrupted, or unusable as delivered
  • the product is materially different from the description on the product page
  • a refund is expressly approved by the store in writing

15. Intellectual Property Protection

All site content and product materials, including branding, text, graphics, previews, videos, downloadable files, and presentation of the products, are owned by or licensed to the store unless otherwise stated.

Unauthorized copying, resale, distribution, or misuse may lead to suspension, revocation of license, takedown requests, legal claims, or any other remedies available under law.

16. Account Security

If the store offers accounts or gated purchase access, the buyer is responsible for keeping their login details private and secure.

17. Right to Refuse or Cancel Orders

The store may refuse, suspend, or cancel an order or account where reasonably necessary, including in cases of:

  • suspected fraud
  • abuse
  • resale misuse
  • unauthorized distribution
  • payment failure
  • legal compliance concerns
  • obvious listing or pricing mistakes

Where required by law or appropriate in context, the store may issue a reversal or refund.

18. Limitation of Liability

To the maximum extent permitted by law, the store and its owner will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of revenue, loss of opportunity, loss of data, business interruption, software issues, plugin conflicts, workflow delays, or dissatisfaction with aesthetic outcome.

To the maximum extent permitted by law, the store's total liability for any claim related to a product will not be more than the amount the buyer paid for that product.

Nothing in these Terms removes any liability that cannot legally be excluded.

19. Indemnity

If a buyer misuses the products, breaks these Terms, or violates someone else's rights or the law, the buyer is responsible for any resulting claims, losses, damages, or expenses faced by the store or its owner.

20. Privacy Policy

This store may collect and store limited personal, technical, and transaction-related information when a user visits the site, creates or uses an account, starts a checkout, completes a purchase, or accesses purchased products. This may include name, email address, account or user ID, purchase history, order and payment status, IP address, browser or device details, and basic site usage information.

The site may also use essential cookies and similar browser storage needed for security, login state, session continuity, checkout protection, and basic preferences such as theme selection. Before a purchase is completed, the store may still create and store records reasonably necessary to operate the checkout flow, including policy acceptance records, purchase-attempt or order-initiation records, and security or request logs.

The store may use third-party services to operate the site and process purchases, including hosting, infrastructure, analytics, authentication, database, email, and payment providers. This includes Vercel Analytics for privacy-focused traffic and usage reporting, Supabase for account and data services, and Cashfree for payment processing and payment-status verification. These services may process information such as page views, URLs, referrers, browser or device details, general location information, account identifiers, order details, customer name, customer email, transaction references, and payment status, as reasonably necessary for their role.

Information may be used to operate the site, maintain accounts and sessions, protect against fraud or abuse, record policy acceptance, process and verify payments, provide access to purchased digital products, maintain internal business and legal records, and improve site reliability and performance. The store may retain information for as long as reasonably necessary for security, account administration, purchase fulfillment, legal compliance, dispute handling, and enforcement of store policies.

21. Consumer Rights

Nothing in these Terms removes any customer right that applies under consumer protection law or other mandatory law.

22. Changes to Terms

The store may update these Terms from time to time by posting an updated version on the website. Continued use of the website or products after an update may constitute acceptance of the revised Terms to the extent permitted by law.

23. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any dispute related to these Terms or a purchase will be subject to the jurisdiction of the courts in Udaipur, Rajasthan, unless applicable law requires otherwise.

24. Contact and Complaints

Questions, delivery issues, and complaints should be directed to the store's designated contact address.

  • Legal name: Mehul Sen
  • Support email: contact@mehulsen.in

25. Entire Agreement

These Terms and the Refund Policy form the full agreement between the buyer and the store for the relevant purchase.